• The standard check-in time is 1:00 pm and the standard check-out time is 11:00 am.
• Early check-in or late check-out is strictly subjected to availability at the time of check-in and may incur additional charges.
• Any early check-in or late check-out request must be directed and reconfirmed with hotel.
• A Valid Photo ID with address is required. PAN cards are not accepted as a photo ID. We do not allow unmarried / unrelated couples or persons with local ID to check-in. This is at full discretion of the hotel management. No refund would be applicable in case the hotel denies check-in under such circumstances.
• Normal occupancy permits maximum two people per room. Rates are based on occupancy i.e. number of guests in room. Additional person (if room size permits) is charged extra as per prevalent rate of the hotel.
• In case of early checkout, you are liable to pay for the entire confirmed reservation.
• The maximum number of extra beds in a room is 1. Luxury Room type cannot accommodate extra bed. Any type of extra bed is upon request and needs to be confirmed.
• The particular picture of a room as shown in website may be different due to technical variance in design setup.
• Part of the day is counted as full day.
• Any extra consumption/usage/service like room service, laundry, etc. will be charged as per hotel price.
• Please make reservation via reservation desk or booking through AIRBNB to ensure room availability.
• Advance deposit in Cash or online Payment is mandatory to obtain the confirmed reservation. Please read the cancellation policy before obtaining the confirmed reservation.
• The estimated cost for stay includes the confirmed room rate, the estimated taxes, and estimated fees.
• The actual taxes, fees and cess applicable at the time of stay shall be charged, which may vary from the estimates provided and you are liable to pay any extra cost on account of such amendments in taxes, fees, cess etc.
• We reserve the right to modify or cancel the reservation if it appears, at sole discretion of the hotel, that a guest is engaged in fraudulent, illegal or other inappropriate activity or the reservation is obtained fraudulently or with malafide intention or mistake or error.
• Any refund due shall be done through the system in accordance with the applicable modification/cancellation rules. In case of rebooking, a rate difference may be payable for the change as per the rate applicable for the rebooked date/ room type and subject to availability.
• Any modification in the reservation is subject to availability at the time of making such a request.
• In the event of cancellation of non-cancellable booking(s), the client shall not be refunded the amount paid towards making the reservation(s).
• In case of early checkout, you are liable to pay for the entire confirmed reservation.
• Please note that for reservation of more than five rooms, group cancellation policy is applicable.
• If cancelled up to 48 hours before arrival no fee will be charged.
• If cancelled less than 48 hours before arrival, or in case of a non-show, 100% of the first night will be charged.
• Multiple reservations for taking advantage of available offers/ liberal cancellation policy shall be treated as single reservation and group cancellation policy shall be applicable.